Privacy Policy

This policy explains what Catalyst Holdings LLC (“CairnLead,” “we”) collects through cairnlead.com and the CairnLead app, and what we do with it. It covers two kinds of information: what you give us as a subscriber, and the public records the Service is built from.

1. Information you give us

• Account: your email address, company name, contact name, trade, and shop address. We use your shop address to calculate drive times and rank jobs for you.
• Job sites you add, and how you mark jobs (contacted, won, not for me). We use these to rank your list and to show you what changed.
• Billing: handled by Stripe. We see your plan, billing status and the last four digits of your card; we never see or store your full card number.
• Free sample: the trade, address and email you enter, used to build the sample and to follow up about it.

2. Information we collect automatically

Basic server logs (pages requested, time, browser type and IP address) for security and to keep the Service working, and cookies needed to keep you signed in. We don't use advertising cookies and we don't sell your information.

3. How we use your information

To run the Service: build and rank your list, send the Monday email and account messages, process payments, provide support, and improve the product. We may use totals across all subscribers (for example, how many jobs are under review in a county) in our own marketing; those totals never identify you.

4. Who we share it with

Only the companies that help us run the Service, and only what they need: Supabase (database and sign-in), Vercel (hosting), Stripe (payments), our email provider (sign-in links and the Monday email), and MapTiler (map tiles, which receives the map area you view, not your account details). We share information if the law requires it. If the business is sold, subscriber information may transfer with it under this policy.

5. Public records in the Service

Project records come from county and city governments that publish them as public records: permit and case numbers, project addresses, descriptions, values, and the names, business names, license numbers and contact details that appear on those records. We show what the agencies publish and don't add personal details from other sources. Where an agency hides contact details, we do too. For Washington jurisdictions we withhold the names of individual applicants from the Service and from exports.

If a record about you is wrong, it needs to be corrected at the agency that keeps it; we'll pick up the correction on our next update. If you're an owner and would like your name removed from CairnLead, email us and we'll remove it; the project itself stays, because the permit is a public record.

6. How long we keep things

Account information is kept while your account is open and for a reasonable period after, for billing and legal records. Raw pages copied from agency sites are kept up to 90 days. Ask us to delete your account and we will, except what we must keep for tax and payment records.

7. Your choices

You can update your profile in the app, turn off the Monday email on Profile, cancel your plan from Plan & billing, or email us to see, correct or delete your account information.

8. Security

Data is encrypted in transit, access to each subscriber's list is restricted to that subscriber, and sign-in uses one-time email links rather than passwords. No system is perfectly secure; if we learn of a breach affecting you, we'll tell you.

9. Children

The Service is for businesses and isn't directed to anyone under 18.

10. Changes and contact

If we change this policy in a meaningful way we'll post it here and email active subscribers. Questions or requests: support@cairnlead.com.